Servicepakete, die sich Ihrem Alltag anpassen.
Inbound Add ons
-
Onboarding Workshop -
Premium Support Add-on Package -
Add-on Package Quality Insights -
Add-on package: 3 more customer queries -
Add-on Package Quality Insights -
Service Review Add-on Package -
Call Forwarding Add-on -
Additional package: Callback service for wait times -
Call Forwarding Add-on -
Additional Email Processing Package -
Additional Ticket Processing Package -
Appointment Coordination Add-on Package -
Add-on Package AI Call Summary
Ihre Vorteile auf einen Blick.
Intelligente Features für echte Servicefreiheit.
| Servicepakete | Free | Start | Essential | Professional | Business | Enterprise | Off-Peak |
|---|---|---|---|---|---|---|---|
| Portalzugriff | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Rückruf-Service | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Basis Informationen | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Standardauskunft | 3 | 3 | 3 | 5 | 5 | 5 | 5 |
| Weitere Auskünfte | — | optional | optional | optional | optional | optional | optional |
| Weiterleitung | — | optional | optional | optional | optional | optional | optional |
| Terminvereinbarung | — | optional | optional | optional | optional | optional | optional |
| E-Mail Bearbeitung | — | — | optional | optional | optional | optional | optional |
| Ticketbearbeitung | — | — | optional | optional | optional | optional | optional |
| Call-Back Funktion | — | — | optional | optional | optional | optional | optional |
| AI Call Summary | — | — | optional | optional | optional | optional | optional |
| Quality Facts | — | — | optional | optional | optional | optional | optional |
| Onboarding | — | — | optional | ✓ | ✓ | ✓ | ✓ |
| Update-Meeting | — | — | optional | ✓ | ✓ | ✓ | ✓ |
| Online-Support* | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hotline-Support | — | optional | optional | optional | ✓ | ✓ | ✓ |