Servicepakete, die sich Ihrem Alltag anpassen.
ALVA Telephone Service
-
Kundenservice FREE Kundenservice FREE
€0,00€0,00 -
Kundenservice START Kundenservice START
€220,00€220,00 -
Kundenservice ESSENTIAL Kundenservice ESSENTIAL
€400,00€400,00 -
Kundenservice PROFESSIONAL Kundenservice PROFESSIONAL
€750,00€750,00 -
Kundenservice BUSINESS Kundenservice BUSINESS
€1.400,00€1.400,00 -
Kundenservice ENTERPRISE Kundenservice ENTERPRISE
€2.600,00€2.600,00 -
Kundenservice OFF-PEAK Kundenservice OFF-PEAK
€2.000,00€2.000,00
Ihre Vorteile auf einen Blick.
Intelligente Features für echte Servicefreiheit.
| Servicepakete | Free | Start | Essential | Professional | Business | Enterprise | Off-Peak |
|---|---|---|---|---|---|---|---|
| Portalzugriff | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Rückruf-Service | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Basis Informationen | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Standardauskunft | 3 | 3 | 3 | 5 | 5 | 5 | 5 |
| Weitere Auskünfte | — | optional | optional | optional | optional | optional | optional |
| Weiterleitung | — | optional | optional | optional | optional | optional | optional |
| Terminvereinbarung | — | optional | optional | optional | optional | optional | optional |
| E-Mail Bearbeitung | — | — | optional | optional | optional | optional | optional |
| Ticketbearbeitung | — | — | optional | optional | optional | optional | optional |
| Call-Back Funktion | — | — | optional | optional | optional | optional | optional |
| AI Call Summary | — | — | optional | optional | optional | optional | optional |
| Quality Facts | — | — | optional | optional | optional | optional | optional |
| Onboarding | — | — | optional | ✓ | ✓ | ✓ | ✓ |
| Update-Meeting | — | — | optional | ✓ | ✓ | ✓ | ✓ |
| Online-Support* | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hotline-Support | — | optional | optional | optional | ✓ | ✓ | ✓ |